Last updated: 12 November 2026

Deso IT Lab (“we”, “us”) runs desoitlab.com and delivers IT training and consultancy from Kigali, Rwanda. This page explains what personal information we collect through this website, why, and the choices you have.

Who we are

Deso IT Lab, KN 4 Avenue, Imbuga City Walk, Kigali, Rwanda.
Email: dtuyisenge@desoitlab.com
Phone: +250 788 222 832

What we collect

The only place this website collects personal information is the cohort enquiry form on our Contact page. When you submit it we receive:

your organisation name and your name as the contact person;
your work email address and phone number;
whether you are buying as a company, university, institution or sponsor, the size of your group, the programme you are interested in and your preferred start date;
anything you write about the skills gap you want to close.

If you email or phone us, or message us on WhatsApp, we also keep the details you share so we can reply.

How we use it

We use this information to reply to your enquiry, prepare a schedule and quote for your cohort, and manage the training if you go ahead. We do not sell your information and we do not use it for unrelated marketing without your consent.

Who sees it

Form submissions are delivered to our team by email. Our website is hosted by Hostinger, our email provider processes messages on our behalf, and Google processes website usage statistics for us through Google Analytics. We share information with others only where needed to deliver the training you ask for (for example, booking a vendor certification exam for your learners) or where the law requires it.

Cookies and tracking

We use Google Analytics to understand how visitors use this website, for example which pages are viewed, how people arrive here and roughly which country or city they are in. Google Analytics sets cookies and processes this information on our behalf. It does not give us your name or contact details, and we do not use it for advertising.

You can block these cookies in your browser settings or with Google’s Analytics opt-out browser add-on. WordPress and our hosting may also set essential cookies needed for the site to work and stay secure. Links to Facebook, LinkedIn, Instagram, TikTok, X and WhatsApp take you to those services, which have their own privacy policies.

How long we keep it

We keep enquiry details for as long as needed to respond and, if you become a client, for as long as we deliver and report on your cohort and meet our record-keeping duties. You can ask us to delete an enquiry that did not lead to a booking at any time.

Your rights

Under Rwanda’s data protection law (Law No. 058/2021), you can ask us to access, correct or delete the personal information we hold about you, object to how we use it, and withdraw consent you have given. Email dtuyisenge@desoitlab.com and we will respond within a reasonable time.

Changes to this policy

If we change this policy we will update the date at the top of this page.